Please download and run the below tool named Rkill (courtesy of ) which may help allow other programs to run. I don't seem to have that as an option on the repair console. but I'm not even sure that's possible like it is. As it stands right now I am unable to use those spyware programs, any more suggestions? I am not opposed to wiping the slate and reloading to the shipped state. Config.sys? winini? (or whatever Vista uses) or as if someone used msconfig to disable all services but I can't even run msconfig to find out. Its as though some critical file is not loading at boot. as I said in my earlier post, About the only utility that works is explorer and it constantly hangs. (My network properties, my sound card, media player, all my utilities and most programs under my control panel. This is the same message i get whenever i try to access just about every other program on my computer. "The specified service does not exist as an installed service." I downloaded them and transferred them to the problem computer but when I try to run them I get an error message saying. If asked to restart the computer, please do so immediately. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Ĭopy and paste the entire report in your next reply. Please save the log to a location you will remember. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. Make sure that everything is checked, and click Remove Selected. When the scan is complete, click OK, then Show Results to view the results. The scan may take some time to finish,so please be patient. Once the program has loaded, select "Perform Full Scan", then click Scan. If an update is found, it will download and install the latest version. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish. Please download Malwarebytes Anti-Malware from here.ĭouble Click mbam-setup.exe to install the application. You can find the logfile at C:\AdwCleaner.txt as well - n is the order number. Please post the content of that logfile in your reply. Please download AdwCleaner by Xplode onto your Desktop.ĭouble click on AdwCleaner.exe to run the tool.Ī logfile will automatically open after the scan has finished. You will need to download these programs and transfer them using one of the methods I suggested in my original post. Now that you can boot let's try to run some scans.
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December 2022
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